Interesting, Stephen. That’s the first time I’ve seen anything like an explanation for the change. I agree with your response, if people wanted to see all fare types that doesn’t mean the isolated ones had to be completely removed!
I’ve had a couple of email exchanges with Customer Relations and they’ve said the change was made in order to “improve and streamline the booking process”. Like everyone else here, I’ve pointed out they have in fact removed what was a very useful and convenient feature, which is NOT an improvement. I suggested that all booking for sleepers should be a separate function, but which can be linked into from the general booking process. I also made known my opinions of the mixing deck. I don’t yet know of anyone who likes this system. I told Scotrail how disappointed I was to see them using it, having disliked it on other TOC sites. It seems to have been designed by people with little or no understanding of how customers engage with a website as a visual medium.
If anyone here hasn’t yet contacted Scotrail about it, please do.